First-Time Buyers Save 10% — Use Code WELCOME10
Free Shipping on all orders over $200 • SHIPS WITHIN 24 HOURS • DISCREET U.S. FULFILLMENT
Elite Research Labs is committed to providing reliable fulfillment and clear communication for research professionals. Please review the information below regarding shipping, delivery, and returns.
Important Notice:
All products sold by Elite Research Labs are intended strictly for research and laboratory use only.
No medical, therapeutic, or dosing guidance is provided.
Elite Research Labs currently ships to:
International shipping availability may vary and is subject to regulatory considerations.
Orders are typically processed within 1–2 business days
Orders placed on weekends or holidays are processed on the next business day
Processing time does not include transit time.
Available shipping options are presented at checkout and may include:
Standard Shipping (estimated 3–5 business days)
Expedited Shipping (estimated 1–3 business days, where available)
Delivery times are estimates and not guaranteed.
Shipping costs are calculated at checkout based on:
Order weight
Shipping method
Delivery location
Occasional free shipping promotions may be offered and will be clearly stated.
Once your order has shipped, tracking information will be sent to the email address provided at checkout.
Orders are packaged discreetly and securely
Packaging does not reference product contents
Signature requirements may apply to select shipments
Elite Research Labs is not responsible for delays caused by carriers, weather, or other circumstances beyond our control
Due to the nature of research compounds, all sales are considered final once shipped.
We do not accept returns on shipped products.
Refunds may be issued only in the following circumstances:
Incorrect item shipped
Damaged product upon arrival
Order canceled prior to shipment
Any issues must be reported within 48 hours of delivery.
To report a shipping or order issue, please contact:
Include:
Order number
Description of the issue
Photos (if applicable)
Orders may be canceled only if they have not yet shipped. Once an order has shipped, it cannot be canceled or refunded.
Once an order is transferred to the shipping carrier, Elite Research Labs is not responsible for:
Lost or stolen packages
Delivery delays
Incorrect address information provided by the customer
Customers are responsible for ensuring accurate shipping details at checkout.
All products sold by Elite Research Labs are intended strictly for laboratory and research use. Customers are responsible for ensuring compliance with all applicable laws, regulations, and institutional guidelines related to shipping, receipt, and handling of research materials.
If you have questions regarding shipping, returns, or order status, please contact our support team: